Signing in to R.E. Cost Seg
On August 31, our client portal moves to app.recostseg.com. Your studies, documents, and reports are all coming with it. Signing in will work differently. Here's how.
How to sign in
- Go to app.recostseg.com
- Enter your email address
- Check your email for a 6-digit code, and enter it
There's no password. Codes come from notifications@recostseg.com and are valid for one hour.
The code didn't arrive
- Check your spam or junk folder
- In Gmail, check the Promotions and Updates tabs
- Search your inbox for notifications@recostseg.com
- Wait a minute, then request a new code
Corporate email filters sometimes hold the message for a few minutes. The code stays valid for a full hour, so there's no rush to request another one.
I no longer have access to that email address
Email support@recostseg.com from your current address and include the property address from your study. We'll verify your identity and update your account.
Common questions
Do I need a new account?
No. Use the same email address you've always used with us.
Why isn't there a password?
A one-time code sent to your email is harder to compromise than a password, and there's nothing to remember or reset.
What happens to my past studies?
Every study, document, and report moves with you. Nothing will be lost.
What about my current bookmark?
It will stop working after August 28. Update it to app.recostseg.com.